Talk to Us Here at Moovler
Are you interested in the services that we have but you still have questions that you want to answer? Read this article to help you better understand how you can talk to us here at Moovler.
We can help you with your queries, no matter what the topic is. You can expect the best answer you can have because all of our staff are professionals. This is to give you the great service that you need while visiting this site.
Here at Moovler, we can also give you advice when moving houses or free estimates to help you plan your move. Our staff will be happy to answer your queries. You can subscribe to our newsletter to learn more about the contents and promos that we release.
If you have any other questions, comments, concerns, or suggestions, you can fill-up the information box below. We’ll answer your questions as soon as possible.
- Make sure that all of the information that you’ll enter is correct and updated. This is the only way we can contact you.
- Please bear in mind that we are accepting a lot of calls and messages throughout the day. We might have a hard time answering your questions right away.
- All of your personal information will be kept confidential and will only be disposed of after the expiration date. You don’t have to worry about safety because we are following the local privacy laws.
Here are some of the frequently asked questions to lessen your burden and avoid calling our hotline.
Q: What information and paperwork are we required to provide?
A: You don’t have to provide a lot of information and paperwork like other moving companies. You only need to have a valid identification card and a billing address to make sure that you’re a legal resident.
Q: Will I be offered insurance?
A: Definitely, yes! You will be offered insurance by our great staff to make sure that all of your items are safe and can be brought back whether it’s broken or lost. The insurance will depend on the place you’re moving to. You can ask our staff on all the available insurance.
Q: When will my delivery arrive?
A: They will arrive at your door in 2 to 3 days. This will depend on the traffic where the van or truck will travel to.
Q: Can I track my delivery?
A: Yes, you can track all of your belongings by calling our hotline and telling our staff your control number. This can help you ease your mind about your items.
Q: What do I need to get a quote?
A: You don’t have to present anything besides your valid ID card when getting a quote from our staff.